This web site is published and operated by TSIOLIS SA, with its registered offices at Gefyra, Thessaloniki (Greece), VAT number EL997997236, hereinafter reffered to as "CRANE HOIST PARTS", "we" ro "us".
What we collect
If you browse CRANE HOIST PARTS website, you may generally do so anonymously without providing any personal information. However, there are cases in which we may ask you for personal data. For example, we will occasionally conduct on-line surveys to better understand the needs and profile of our visitors. In addition, we may request personal information when you register to receive additional information regarding our products, place an order, sign up for a newsletter or send us a question. Even if you choose not to give information we request, you can still visit most of the CRANE HOIST PARTS website, but you may be unable to access certain options, offers, and services.
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Please also note, that some types of cookies such as language preference cookies which are considered as necessary for the performance of the service which we should deliver to you do not require your consent, as without being able to install these on your computer, we would not be able to provide the service you expect from us.
CRANE HOIST PARTS commits itself to ensuring, to the best of its ability, that the information posted on the Web-Site is correct and up-to-date. However, CRANE HOIST PARTS cannot guarantee the correctness, precision, thoroughness or completeness of the information available on the Web-Site.
As a result, CRANE HOIST PARTS cannot be held liable for :
- any imprecision, inaccuracy or omission relative to the information provided on its Web-Site,
- any damage resulting from an incursion by a third party leading to a modification of the information provided on this Web-Site;
- more generally, any damage, direct or indirect, regardless of its cause, origin, nature or consequences, resulting from access to the Web-Site, inability to access to the Web-Site, as well as use of the Web-Site and/or credit given to any information directly or indirectly provided through the Web-Site.
Please be advised that our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
All materials that may be downloaded is done so at the risks of the user. Such downloading is the responsibility of the user. As a result, CRANE HOIST PARTS shall not be held responsible for any damages caused to user computers or for any damage caused to user’s computer or for any loss of data resulting from downloads.
Security measures have been employed to prevent unauthorized access to visitor data, however, we will not be responsible for any breach security or the unauthorized disclosure or use of any such data.
CRANE HOIST PARTS shall not be held responsible in case of complete or temporary unavailability of this website.
Controlling your personal information
Personal information provided by users who are 18 or more years of age may be used for marketing and promotional purposes only by CRANE HOIST PARTS and its subsidiaries and affiliates. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to TSIOLIS SA VAT EL997997236 57011 Gefyra, P.O. Box 33 Thessaloniki, Greece Tel.-Fax: +30 2310 715.503.
In case you change your mind or wish to update or delete personal information (such as your zip code), we will correct, update or remove the personal data you give us. You can do this by contacting us at firstname.lastname@example.org .
CRANE HOIST PARTS reserves the right to disclose user information in special cases, when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other CRANE HOIST PARTS website users, or anyone else that could be harmed by such activities. We may disclose personal information without notice to you in response to a subpoena or when we believe in good faith that the law requires it or to respond to an emergency situation.
CRANE HOIST PARTS encourages parents and guardians to monitor and participate in their children’s online activities. Unless you are viewing a website directed specifically to children, no information should be submitted to this site by users under 18 years of age, and users under 18 years old are not allowed to register for newsletters, clubs or activities. In addition, users under 18 years of age are not allowed to make purchases or participate in contests, except for those specifically directed to children. Where appropriate, CRANE HOIST PARTS may ask you to indicate your age to verify compliance with these policies.
CRANE HOIST PARTS does not knowingly collect information from our guests under 18 years of age or provide any personally identifying information from such guests to any third party for any reason whatsoever.
The present policy is governed by, and construed in accordance with, the laws of Greece, without reference to the conflict of law rules.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
|Analytics||Google Analytics is Google's analytics tool that helps website and app owners to understand how their visitors engage with their properties. It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google.
In addition to reporting website usage statistics, the Google Analytics pixel tag can also be used, together with some of the advertising cookies described above, to help show more relevant ads on Google properties (like Google Search) and across the web.
Learn more about Analytics cookies and Privacy information.